EAM-Software: Enterprise Asset Management System
Synoset: Efficient asset and service management
Our EAM-Software Synoset is the central platform for managing your physical and digital assets. Whether IT equipment or critical OT assets – with Synoset you always have an overview. The solution enables companies to manage their infrastructure efficiently, minimize risks and ensure compliance requirements.
Our user-friendly web solution gives you access to all relevant data anytime, anywhere. It captures detailed information on every asset, from technical equipment to contract data, and ensures that no maintenance or deadline is missed with intelligent resubmissions.
The EdgeOne asset and service management software adapts flexibly to the needs of your organization. Thanks to its clear structure and powerful functions for managing IT and OT assets, you can maintain an overview even in complex, global networks. Whether you want to manage maintenance cycles, comply with security requirements or allocate costs transparently, Synoset helps you maximize your operational efficiency while complying with legal requirements. Rely on Synoset to manage your technical systems in a future-proof way and ensure smooth operation in the long term.
Advantages of our EAM-system
Efficient asset management
Optimize the management of both IT and OT assets, providing a comprehensive overview of all company resources. EdgeOne Asset and Service Management offers high scalability with support for over 40 million assets under management worldwide.
Automated and transparent processes
Manual tasks are reduced by automatic resubmissions and workflows, which can increase efficiency by up to 30%. Automated deadline management prevents errors and missed deadlines.
Ensuring compliance and audit capability
Audit-proof logging and documentation in our Synoset EAM software makes audits easier. This ensures compliance with standards without any problems.
Centralized management of critical assets
The asset and service management software standardizes control across different departments and locations, reducing operating costs by up to 20%.
Functions of our EAM software
Holistic management of IT and OT assets
With “Synoset” asset and service management, you can easily manage physical objects such as machines, systems, equipment, devices, spare parts, as well as software versions, licenses and contracts and much more.
Everything at a glance
With the service management of our Synoset software, you can manage projects of varying complexity and scope.
Manage all contracts
The Enterprise Asset Management software gives you a complete overview of contract management.
Billing of all services
Asset management is also used to bill for a wide range of services on the basis of contracts (e.g. leasing) etc. and to prepare calculations.
Compliance with maintenance cycles
You can use our EdgeOne asset and service management software to map all maintenance cycles for systems in your company.
Organization of the processes in your company
With a ticket system within our EAM software Synoset, you can process all processes in an organized manner.
Manage contracts and handle maintenance processes
Our Synoset software ensures that you can manage your services for systems, service providers, software and equipment and keep an eye on them at all times. You can also set up resubmissions within the EAM software to trigger regular processes on objects (e.g. for maintenance).
Project management
You can create and manage projects in our EdgeOne asset and service management software. This allows you to manage one-off and regular services. You can also assign individual projects and tasks within projects to specific people.
Our Synoset is based on the ITIL framework and offers you a structured approach to IT service management that focuses on efficiency and customer orientation. With proven processes such as incident and change management, you can optimize your IT services and ensure smooth operations.
Contract-Management
With Synoset, you can manage contract documents and track terms, deadlines and notice periods. You also have an overview of warranty periods.
Our EAM tool also has an alarm function for deadlines. It maps the responsibilities within contract management and can process all possible contracts – such as rental, leasing or purchase contracts
Cost allocation
Synoset helps you to create automatic billing of services on the basis of contracts and also to process calculations. With our EAM software, internal and external services can be recorded and invoiced.
Plant and process safety
The Enterprise Asset Management software supports you in mapping all maintenance and inspection cycles of your equipment so that you and your employees have an overview and no more maintenance and repairs are overlooked.
The software has the function of displaying multi-level approval processes and applications, such as work permits. You can map cross-role and cross-person workflows. These can also be controlled by means of signatures, e.g. using the dual control principle. Notifications and escalations via e-mails with attachments, for example, are also possible on the basis of superior structures.
Ticket system
With the help of the ticket system in our Enterprise Asset Management software, you can process processes relating to assets and objects in an organized manner and assign tickets for these processes to individuals or teams.
Status tracking of all open processes and escalation management is just as possible as automatic ticket generation for regular processes. Documents and photos can be attached to a ticket, making the process more efficient. It is also possible to map and link incident, request and change ITIL processes.
Integration of our EAM-Tool
Step-by-step instructions for integrating the EAM software at your company:
- Contact us
- We show you the solution in a live demo
- We discuss the requirements and technical integration with you
- We support you with the integration and onboarding
Book your demo appointment now.
The Synoset EAM software can be seamlessly integrated into your existing IT ecosystem, such as
- SAP R3 & S/4HANA
- Maximo
- Jira
- HR systems (such as Workday)
- Process control systems such as AVEVA/OSI PI, AspenTech IP.21,
- Honeywell
- Microsoft Power Platform (Dynamics 365)
FAQ: Frequently asked questions
What is Enterprise Asset Management (EAM)?
Enterprise Asset Management (EAM) is a comprehensive system that helps companies manage their physical assets, such as machinery, equipment, buildings and infrastructure, throughout their entire lifecycle. This includes the planning, monitoring, maintenance and optimization of these assets to maximize their efficiency, minimize downtime and reduce overall costs. EAM integrates various functions such as maintenance management, inventory control, procurement and energy management into a single platform.
What is the difference between EAM and CMMS?
The main difference between Enterprise Asset Management (EAM) and Computerized Maintenance Management Systems (CMMS) lies in their scope and functions:
CMMS: A CMMS focuses primarily on managing maintenance work and maintenance activities. It helps to create maintenance schedules, manage work orders, track spare parts and document work performance. CMMS is primarily intended for plant maintenance.
EAM: EAM goes beyond the functions of a CMMS and offers holistic management of assets over their entire life cycle. In addition to maintenance, EAM also includes aspects such as procurement, asset procurement, asset optimization, cost control, life cycle analysis and compliance management. EAM is therefore more comprehensive and offers a strategic perspective on asset management.
Why is EAM important?
EAM is important because it enables companies to maximize the condition and performance of their physical assets while minimizing operating costs. An effective EAM system helps to reduce downtime, extend the life of assets and ensure optimal utilization of resources. It also supports compliance with legal regulations and security standards, which is particularly important in regulated industries.
What are the advantages of such software?
The advantages of EAM software include
- Increased efficiency: optimization of maintenance processes and reduction of downtime.
- Cost savings: Better planning and predictive maintenance help avoid costly emergency repairs.
- Extending the service life of assets: Regular maintenance and monitoring maximizes the service life of assets.
- Compliance: Support in complying with legal regulations and safety standards.
- Transparency: Better overview of the condition and performance of assets, leading to more informed decisions.
- Sustainability: Reduce energy consumption and environmental impact through more efficient asset management.
Why do companies need an EAM software?
Companies need EAM software to efficiently manage and optimize the operation of their physical assets. Such software helps them to proactively plan maintenance activities, avoid unforeseen breakdowns and increase the profitability of their assets. EAM software is especially important for companies with a large inventory of physical assets, as it provides a centralized and integrated platform that covers all aspects of asset management. This leads to better control over operations, increasing efficiency while reducing costs.
Get in touch!
Would you like to know more about our solutions? Then please write us using the contact form. My colleagues and I look forward to exchanging ideas with you.
Dominik Weggler
Head of Sales Germanedge